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Ambitions, visions, wishes, plans, ideas. Most organizations have no lack of these things. The trick is to translate them into concrete action. That is no easy feat: behavior is usually the missing link between plans and results.

Behavior plays a central part in Ben Tiggelaar’s books and seminars. He has collected and developed numerous insights and techniques that can help managers and professionals to better understand and steer behavior. Their own behavior and that of others.

Unique to Ben’s approach is the fact that his work is always ‘evidence based’. His insights and techniques are all founded on scientific research, developed in practice and refined in various small and large field studies.

An important foundation for Ben’s work is the research into complex unconscious human behavior done by people like John Bargh, Tanya Chartrand, Peter Gollwitzer, John Kihlstrom, Roland Deutsch & Fritz Strack and Timothy Wilson.

A common rule of thumb among behavioral scientists is that at least 95 per cent of our behavior comes about automatically and unconsciously. This means that, at the very most, 5 per cent of our behavior is planned and conscious.

These findings from neuroscience and behavioral psychology have huge consequences for leadership, change and performance management.

In these experiments, it’s always about improving performance by implementing new forms of behavior management.

In most instances, his contextual behavior interventions were applied to two or more groups of employees within a company in the course of a number of weeks or months.

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In 2010 Ben Tiggelaar was awarded his PhD from the Faculty of Economics and Business Administration at the VU Amsterdam. He spent seven years researching change in behavior in organizations for his dissertation.

 

In four field experiments in Dutch companies, he examined the attainability and effectivity of various interventions; like coaching employees by way of e-mail and phone calls, or by implementing new and different contact moments with customers.

 

The interventions were based on the dual process theory. This theory is based on the tension between conscious, planned behavior and unconscious, automatic behavior.

 

One of the most important findings: supporting employees in personal change, particularly maximizing of personal behavior that has proven successful in the past, is one of the few approaches to change that has any chance of success.

 

You can find the free digital version of the thesis 'The Core of the Matter' here on the Vrije Universiteit website.

Order the book edition here in the web shop.

Behavior as the key...

Whoever wants to write authentic books and give innovative seminars about leadership, entrepreneurship, change and growth, must do their own research. Ben has a practical focus and works 'evidence based'.

RESEARCH
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Ben’s Books

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